Read & Pay Your Bill

Enrolling in autopay and paperless billing will save you $20/month. Making a one-time payment does not set up autopay or paperless billing.  Set up autopay To set up or manage autopay, see Autopay. Set up paperless billing To set up or manage paperless billing, see Paperless Billing. Make a [...]

You can view and print your Ziply Fiber bill from My Account or the Ziply Fiber app. View and print your bill Click Billing. The CURRENT BILL will load by default. If you are looking to view a past bill, click PAST BILLS. To print the bill, click VIEW PDF. A [...]

Here you'll find general information about Ziply Fiber bills. See Pay Your Bill for payment options. For help resolving a billing issue, contact us. Billing Date  Your Billing Date is the first day of your billing cycle. A billing cycle usually starts on your connection date and lasts [...]

Set up autopay to pay your monthly bill automatically and securely with no action required after setup. You can make the following changes in My Account or the Ziply Fiber app. Set up autopay From the Home or Billing tab, click Set up autopay. Click New Payment Method. Select how [...]

You can turn paperless billing on or off from My Account or the Ziply Fiber app. Click Billing. In the Total balance section, click TURN ON or TURN OFF under Paperless billing is turned off or Paperless billing is turned on. [...]

Follow these steps to compare bills in My Account or the Ziply Fiber app. Click Billing. Under your CURRENT BILL you will see the option to Compare bills. Click HERE. Select the bills you would like to compare by clicking on the box next to the date. You can compare up to two [...]

Here are answers to commonly asked questions about a final bill from Ziply Fiber. When should I expect to receive my final bill? You will receive your bill on your regular monthly billing date. Allow 2 to 4 weeks after you disconnect service. How are the charges calculated? You are billed based [...]

Is your Ziply Fiber payment not showing on your bill? You can verify if we've received a payment in My Account or the Ziply Fiber app. From the Billing tab, scroll to Recent transactions. If a payment was processed, you'll see it listed. Or if your bank has cleared the payment, and it’s been [...]