Safely serving you during the Coronavirus (COVID-19)
Ziply Fiber is here to help you connect with the people and online experiences that matter most to you.
We understand the importance of our network services during these times, and we want to reassure you that we are committed to keeping our customers and colleagues connected, safe, and informed.
Fast, reliable network
As more and more people across the region work from home and engage with their schools, community groups, friends, customers, business partners, and workforces primarily online, it’s critical that you have a great network.
Our top priority is expanding the capacity, reliability, and quality of our network. We’re working to ensure that our network is Consistently On, Reliably Fast and Confidently Ready, and to show you what it means to be an Honestly Local company.
Supporting a healthy workforce
Our team members are following the precautionary tips recommended by the Center for Disease Control and many have the ability to work remotely and are doing so.
For our team members in the field who build, install, and maintain our critical infrastructure, we have a specific set of protocols for maintaining their safety and that of our customers. This includes using masks, gloves, and shoe coverings for every visit, doing as much work externally as possible, and limiting our need to enter homes and businesses. A Ziply employee can only enter a customer’s business or residence, when those customers also wear a mask and adhere to proper social distancing guidelines. We appreciate everyone’s support in staying healthy and safe.
Like all businesses, we continue to monitor the situation closely and follow the lead of the CDC.