Support Wizard

Ziply Fiber can check and reboot your broadband home router, residential gateway or modem for you.

Rebooting your equipment can solve many service problems.

Log in to our Automated Troubleshooting tool with your Ziply ID. If you can’t log in, reboot your equipment manually:

  • Unplug the device
  • Wait 30 seconds
  • Plug it back in
  • Give it a few minutes to power up fully

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