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Log in to your account and let us refresh your equipment.
If you can't log in, reboot your router, gateway or modem manually:
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You may contact us for a service appointment, but please be aware that there may be a charge. Call us at 1.866.699.4759 to find out.
If you prefer, you may choose to hire an electrician instead
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If your phone’s battery can’t take or hold a charge, you may need a new battery. Consult your phone’s user manual to find out how to order the right battery.
If only one of your phones can’t get a dial tone, or one phone causes the others not to work, you may need a new phone.
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We can help you further troubleshoot the problem and schedule a service appointment if needed.