Please select an option before you continue.
Find the volume adjustment. It may be a switch on the phone itself or a control you can change by using the phone’s software menu. Turn the volume up all the way.
Place a test call from your cell phone or ask someone else to call you.
Please select an option before you continue.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
Details: For new residential customers only. No annual contract required. Prices shown are before taxes and fees and require autopay and paperless billing. Fiber 50/50, 200/200, and Gig plans: One-time introductory price for first 12 months. Afterwards, standard pricing applies: $40/mo for Fiber 50/50; $60/mo for Fiber 200/200; $80/mo for Fiber Gig. Upload comparison: Based on Ziply Fiber Gig plan to major cable providers’ 1GIG or 1.2 GIG cable service with upload speeds of 35 Mbps. Offered through 5/31/22: Free first month of internet service; free professional installation ($90 value); free upgrade to Whole Home WiFi when leasing a Ziply Fiber router for $10/month.
Service may not be available in all areas. Speeds shown are for wired connections. Observable speeds will vary.
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