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Support Wizard

Let's check the most common issues first.

  1. Inspect the Ethernet cable from the Frontier router, gateway or modem to your computer for any damage or fraying and see that it’s connected securely.
  2. Check the cable from the wall to your router, gateway or modem for any damage or fraying and make sure it’s connected securely.
  3. Make sure the power light on your router, gateway or modem is glowing green.

Use your computer long enough to see whether your connection is still dropping.

Is your connection better now?

Please select an option before you continue.

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