Use your computer long enough to see whether your connection is still dropping.
Please select an option before you continue.
Log in to begin and let us refresh your equipment.
If you can't log in, reboot your router, gateway or modem manually:
Use your computer long enough to see whether your connection is still dropping.
Please select an option before you continue.
Wait for your computer to connect to the router, gateway or modem again. Use it long enough to see whether your connection is still dropping.
Please select an option before you continue.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
Details: For new residential customers only. No annual contract required. Prices shown are before taxes and fees and require autopay and paperless billing. Fiber 50/50, 200/200, and Gig plans: One-time introductory price for first 12 months. Afterwards, standard pricing applies: $40/mo for Fiber 50/50; $60/mo for Fiber 200/200; $80/mo for Fiber Gig. Upload comparison: Based on Ziply Fiber Gig plan to major cable providers’ 1GIG or 1.2 GIG cable service with upload speeds of 35 Mbps. Offered through 5/31/22: Free first month of internet service; free professional installation ($90 value); free upgrade to Whole Home WiFi when leasing a Ziply Fiber router for $10/month.
Service may not be available in all areas. Speeds shown are for wired connections. Observable speeds will vary.
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