Support Wizard

The most common cause for your phone calls dropping is radio frequency interference.

Microwave ovens, Bluetooth devices and other electronics in your home can cause interference with your phone. If you have other electronics close to your phone, turn them off or move them several feet away.

Now it’s time for a test call.

• If your calls are dropped when you make a call, place a test call to a friend.
• If your incoming calls are more likely to be dropped, place a test call from your cell phone or ask a friend to call you.
Is your call still being dropped?
Yes
No

Please select an option before you continue.

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