Whether you use Chrome, Firefox, Safari, or Edge to browse the internet, check that you’re using the most up-to-date version of your browser. To get the most from your fiber internet, your devices should meet the recommended specifications below.


For Windows

  • 64-bit Windows 10 Pro 
  • Intel Core i7 CPU @ 2.5GHZ or higher
  • 16 GB RAM 
  • Gigabit ethernet connection or USB3 or gigabit ethernet adapter 

For Mac

  • OSX 10.12
  • Intel Core i7 CPU @ 2.5GHZ or higher
  • 16 GB RAM
  • Gigabit ethernet connection or Thunderbolt gigabit ethernet adapter
Still need help? Call 1.866.947.5988

Recommended Articles

Ziply Fiber Router Setup – Connect to WiFi

If you received a new or upgraded router,  this page offers instructions for setting up your internet services. If you’re a new customer with a scheduled installation, our ...

Read the Article
Internet Connectivity Troubleshooting

  Is there an outage in your area? If your internet is completely down, service may be out in your area.  Before running diagnostics or rebooting your equipment, find out if Ziply ...

Read the Article