Long Distance Charges

If you have a Ziply Fiber unlimited plan, nearly all your long distance calls fall under one price, either statewide or across the nation. Please be aware that because Ziply Fiber is committed to a green environment, we want to reduce waste. Therefore, if you have an unlimited plan, your bill will not include a detailed description of every one of your calls.

If you have a Ziply Fiber Block of Time (BOT) plan with, for example, 300 or 600 minutes monthly, you can use that total number of minutes for one price. Any additional minutes you use will result in an additional fee.

If you are charged for long distance calls and Frontier is your long distance provider, you may have made calls over another company's network. This charge applies to collect, credit card or third party bill calls. If you think you've been charged in error, give us a call!

You may have noticed the letters FCA on your bill. FCA stands for Frontier Communications of America—the team that provides your long distance services.

Still need help? Call 1.866.947.5988

Recommended Articles

myZiply App

You can access and manage your Ziply Fiber account from your mobile devices using the myZiply mobile app.  Download the app for free.  Log in to myZiply with your Ziply ID and ...

Read the Article
Read My Bill

To better understand your Ziply Fiber bill, here's  a diagram highlighting where to find your account number, recent payment, new charges and more If you pay your bill online or ...

Read the Article
Pay My Bill

We make it as easy as possible for you to pay your bill by offering a wide variety of payment options, including online, by mail, in person, by phone, and autopay. Problem Paying Your ...

Read the Article