Add/Edit Payment Method

Tip: You can do this in the myZiply app, too.

If you're not signed in to the Enterprise Portal, click Sign In at the top of any ziplyfiber.com page and log in with your Ziply ID and password. (Don’t have a Ziply ID yet? Follow these easy instructions.)

Add Bank Account
  1. Click Billing tab.
  2. Click My Payments on task bar.
  3. Click Add Payment Method.
  4. Click to select Checking account (if it not selected) and add bank account information:
    • Name on bank account.
    • Bank routing number (diagram shows where to find this).
    • Bank account number (diagram shows where to find this).
    • Re-enter to verify bank account number.
  5. Click Continue to confirm your information and then click Save.
Note: To change your saved bank account, you must click Delete next to account to change, then create new bank account following instructions above.
Add Credit/Debit Card
  1. Click Billing tab.
  2. Click My Payments on task bar and click Manage Payment Methods.
  3. Click Add Payment Method.
  4. Click to select Credit Card and add credit or debit card information:
    • Name on card.
    • Card number (with no spaces or dashes).
    • Security code (diagram shows you where to find this).
    • Select month and year card expires.
    • Billing ZIP Code. (The ZIP Code your card’s statements get mailed to.)
  5. Click Continue to confirm information and click Save.
Make Changes to Credit/Debit Card To update card information:
  1. Click Edit next to card to edit.
  2. Change Name on Card (if necessary).
  3. Change Billing ZIP Code (if necessary).
  4. Change Expiration Date (if necessary).
  5. Click Save.
To delete a credit/debit card:
  1. Click My Payments and select Manage Payment Methods to see list of saved payment methods.
  2. Click Delete next to payment method to remove.
Still need help? Call 1.866.947.5988

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