Support Wizard

Let's clear your web browser’s cache and cookies.

On your computer:

  1. Find your browser's main menu button and look for Settings, Options or Tools. You'll find:
    • "Clear browsing data" under "Advanced" in Google Chrome.
    • "Cookies and Site Data" under "Privacy & Security" in Mozilla Firefox.
    • "Clear browsing data" on the "Settings" tab in Microsoft Edge.
    • "Delete browsing history" under "Safety" in Internet Explorer.
  2. Click and follow the onscreen instructions for your type of browser.

On your smartphone or tablet, go to your device's Settings.

  • On an iPhone or iPad, you're probably using Safari. Scroll down and tap Safari, then scroll down to find "Clear History and Website Data". Tap to clear the data.
  • On an Android device, go to Apps and find your browser. Tap on Storage and look for buttons to clear your cache and cookies.

Can you connect to the website you want now?

Please select an option before you continue.