Are you having a service outage?

Enter your billing telephone number* below to see if there is an outage at your address.

Billing Telephone Number*

*This is your Ziply Fiber telephone number or the first 10 digits of your Ziply Fiber account number.

Need updates on area service outages?

  • Call us at 1.866.699.4759 to hear a recorded message about outages in your area. Then choose the option to receive a text message when service is restored.

Is the outage in your house only?

You may be able to fix it yourself with these troubleshooting tips and tools:

Do you have cellphone service?

With your MyZiply app, you can access your account and pay your bill.

Don't have the app? Download it today to be prepared.

MyZiply mobile app: Android or iOS version

Still need help? Call 1.866.699.4759 or Live Chat

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