You can see your bill and review the details of your services and charges any time. All you need is your Ziply ID. If you don’t have one, you can create it now.

To print your bill:

  1. Sign In and choose Past Bills from the My Bills menu.
  2. Click the bill you want.
  3. View or download the bill, and print.

To view your bill in detail:

  1. Sign In to see your account summary.
  2. Click View Current Bill at the bottom of your account summary, or click Current Bill in the My Bills menu.

Your bill is divided into sections for Ziply Fiber Monthly Service Charges, Other Service Charges and Credits, and Taxes and Other Charges. Click the plus sign next to any of these sections to expand them and see each line item.

You’ll find details about your services and their exact cost in the Ziply Fiber Monthly Service Charges section.

Expecting to find a refund? Look in the Other Service Charges and Credits section. Wondering how much you’re paying for state and federal taxes? Check out the Taxes and Other Charges section.

You can view one year’s worth of bills by clicking Past Bills in the My Bills menu at the top of the page. You can click any date to download the PDF file. Store it on your computer to review anytime.

If you have questions about your past payments, click Payment History in the My Payments menu at the top of the page.

You’ll see a list of each payment, including:

  • The payment date
  • Payment status (Pending, Successful or Failed)
  • The payment method you used
  • A confirmation number
  • The payment amount

Log in to your account anytime with your Ziply ID to manage and understand your Ziply Fiber bill and services.

Still need help? Call 1.866.699.4759

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