Preferences

When you choose Preferences from the app's blue corner menu, you can make several changes:

  • Update your User Profile to include a different contact number or email address.
  • Update your security passcode or reset your Ziply ID password.
  • Change the way you receive Ziply Fiber notifications.
  • Pay your bill.
The Preferences menu has many options.
Change your notification preferences in the myZiply App
Still need help? Call 1.866.699.4759

Recommended Articles

Create My Ziply ID

Watch a quick video for instructions about setting up a Ziply ID to manage your account online or with the myZiply mobile app. Pay your bill, enroll in autopay and paperless billing, check ...

Read the Article
Make Account Changes

Need to upgrade or change your Ziply Fiber services? Have to make a billing change? Want to edit your account profile? Start right here. Ziply Fiber Service Changes  Change ...

Read the Article
Check Trouble Ticket Status

Once you've opened a trouble ticket you can track it online with any of these options: On our website: From the top menu on any page of this website, click Support (next to Shop ...

Read the Article