How to get the most out of your Fiber Internet
We’ve got answers to your questions about internet speeds and connection requirements, so you can stream seamlessly and work online without interruption.
Several factors can slow your internet speed:
For the most accurate results, we recommend using the desktop version of the Speedtest application with a wired connection.
Before starting the test, be sure to:
Testing speeds over WiFI or with web browsers may provide inaccurate results.
Download the free Speedtest® app today for the quickest way to check your connectivity.
It’s first important to note, when running a speed test on a WiFi device, you're testing the speed of your wireless WiFi network, not the broadband speed delivered by your Fiber service.
To get the best possible speed make sure your device:
In general, a device should meet these minimum specifications to perform well on a Ziply Fiber connection.Windows
To get the most out of a speed test, and your use of the Fiber network, here are the recommended device specifications for Fiber connections:Windows
Other factors may cause interference and affect the speed of your WiFi connection, including:
Identifying the specific interference is difficult and sometimes impossible. To get the best possible WiFi signal, place the router in the location where you use WiFi most, and away from physical obstructions and other devices that may interfere with the WiFi signal. During times when you need the fastest connection possible, use a wired connection to the router.
The browser you use can matter, especially if it is an older version.
For both speed and security purposes, it is important to be using the most updated version of whichever browser you use, whether it is Chrome, Firefox, Safari, Edge or Explorer.