READY FOR TRAFFIC

Dear %Commercial_Customer_NAME%,

This circuit has been provisioned and tested. Site can now configure and connect your router/firewall/switch.

Order Information:
Tracking #:	%TRACKING_NUMBER%
EVC Circuit:	%EVC_CIRCUIT%
UNI Circuit:	%UNI_CIRCUIT%
UNI Circuit 2:	%UNI_CIRCUIT_2%
Service/Speed:	%SERVICE_SPEED%
Cevlan ID:	%CEVLAN_ID%

Please configure your equipment using the below IPs and connect to Ziply Fiber's Network Interface Device (NID), for your %SERVICE_TYPE% with a speed of %SERVICE_SPEED%. Please share with your IT resources and ask that they contact the Project Manager %PROJECT_MANAGER_NAME%, %PROJECT_MANAGER_PHONE%, %PROJECT_MANAGER_email% if there are any issues. Also, when you are successful migrating traffic, please advise.

Per signed contract schedule-

Obligations of Customer:

Customer is responsible to ensure appropriate processes and protocols are in place for rate shaping to the amount of throughput ordered. Customer acknowledges that failure to comply with this responsibility may negatively impact Service performance.

Please ensure traffic is shaped on end-user equipment to equal the amount of throughput ordered. This is listed with Service/Speed above.

We will bill for service within (2) business days, unless I am contacted regarding issue with circuit’s performance within this timeframe. If we detect traffic prior to this timeline, we will bill service the same day.

Primary Service Address:
%PRIMARY_SERVICE_ADDRESS_LINE1%
%PRIMARY_SERVICE_ADDRESS_LINE2%
%PRIMARY_SERVICE_ADDRESS_CITY% %PRIMARY_SERVICE_ADDRESS_STATE% %PRIMARY_SERVICE_ADDRESS_ZIP%

Secondary Service Address:
%SECONDARY_SERVICE_ADDRESS_LINE1%
%SECONDARY_SERVICE_ADDRESS_LINE2%
%SECONDARY_SERVICE_ADDRESS_CITY% %SECONDARY_SERVICE_ADDRESS_STATE% %SECONDARY_SERVICE_ADDRESS_ZIP%

Your Static IP information:
Cevlan ID:	%CEVLAN_ID%
S-VLAN:	%S_VLAN%
Topology:	%TOPOLOGY%
LAN IP:	%LAN_IP%
WAN IP:	%WAN_IP%
GATEWAY:	%GATEWAY%
Subnet:	%SUBNET%
Clients Usable Static IP:	%CLIENTS_USABLE_STATIC_IP%
Primary DNS:	%PRIMARY_DNS%
Secondary DNS:	%SECONDARY_DNS%

Custom Attributes

Class of Service:	%CLASS_OF_SERVICE%
CE-VLAN:	%CEVLAN_ID%
S-VLAN:	%S_VLAN%
S-VLAN 2:	%S_VLAN_2%
CDP:	%CDP%
LLDP:	%LLDP%
STP:	%STP%
RSTP:	%RSTP%
PVST:	%PVST%
MSTP:	%MSTP%
LACP:	%LACP%

CDP:	%FAULT_PROPAGATION_CDP%
LLDP:	%FAULT_PROPAGATION_LLDP%
STP:	%FAULT_PROPAGATION_STP%
RSTP:	%FAULT_PROPAGATION_RSTP%
PVST:	%FAULT_PROPAGATION_PVST%
MSTP:	%FAULT_PROPAGATION_MSTP%
LACP:	%FAULT_PROPAGATION_LACP%

After Initial Activation:
We are also available to our customers through our 24-hours, 7 days a week repair center. This team of professionals can assist you with a host of service matters, along with answering your basic questions. They will be happy to assist you. Please have the UNI Circuit ID listed for your location available when reporting trouble. Our repair center can be reached at 888-488-0049, option 2, 1.

If you would like further information on billing, this service or other products and services please contact your Account Manager/Executive: %ACCOUNT_MANAGER_NAME%, %ACCOUNT_MANAGER_PHONE%, %ACCOUNT_MANAGER_EMAIL% if there are any issues. Also, when you are successful migrating traffic, please advise.

Welcome to Ziply Fiber.
We are confident that you will be pleased with your selection.

Legal Notice | Privacy Policy

We are committed to maintaining the integrity of all our telecommunications systems. To achieve these goals, we observe and enforce the Terms and Conditions available for review at www.ziplyfiber.com/terms/.

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